Terms of service

You must be at least 18 years old and able to form a binding contract to use the service. If you use the service on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” refers to the organization.

You are responsible for your account credentials and for all activity in your workspace, including activity by teammates you invite. Keep your login information confidential and tell us promptly at support@punctil.io if you suspect unauthorized access.

Trial. New workspaces get a 7-day free trial. No payment card is needed to start it. If you do not subscribe, the trial simply ends and you are never charged.

Subscription. After the trial, the service costs $29.99 per month per workspace, billed in advance through Stripe, our payment processor. We collect your payment details when you subscribe. By subscribing, you authorize recurring monthly charges to your payment method until you cancel.

Cancellation. You can cancel from your workspace settings at any time. Cancellation takes effect at the end of the current billing period. Except where required by law, payments are not refundable and we do not prorate partial months.

Price changes. We may change pricing with at least 30 days’ notice. Changes apply at your next billing period after the notice period ends.

Taxes. Prices do not include taxes. You are responsible for any applicable sales, use, or similar taxes.

You own it. Documents, files, and other materials you or your clients upload to the service (“customer content”) belong to you. These terms do not transfer any ownership of customer content to us.

Our limited license. You grant us a limited license to host, store, process, transmit, and display customer content solely as needed to provide the service to you, including delivering documents to viewers and signers you designate, and to comply with law.

Your responsibility. You are responsible for your customer content, including having the rights needed to upload and share it. We do not review customer content for accuracy, legality, or fitness for any purpose.

The service lets you create share links and grant access to people outside your workspace, including clients, counterparties, and other viewers. When you share a document, you are choosing to expose it to the people who receive or use that link, subject to any access controls you apply. You are responsible for deciding what to share, with whom, and with what protections. We are not responsible for what recipients do with content you choose to share with them.

The service includes native electronic signing. By using it, you and each signer agree to the following, consistent with the U.S. ESIGN Act, UETA, and similar laws:

• Consent to electronic records. You and your signers consent to transact business electronically and to receive records, disclosures, and notices related to signed documents in electronic form.
• Binding signatures. Electronic signatures made through the service are intended to be legally binding, and the parties agree not to contest their validity solely because they are electronic.
• Signer consent in the ceremony. Before signing, each signer is asked to affirmatively consent to sign electronically. We record that consent, along with signature events, as part of the signing audit trail.
• Withdrawing consent. A signer may decline to sign electronically at any time before completing a signature. To withdraw consent for future electronic records, or to request paper copies, the signer should contact the party who sent the document.
• System requirements. Signing requires a current web browser, an internet connection, and a valid email address. Signers can download completed documents for their records.

You are responsible for confirming that electronic signatures are legally sufficient for your specific documents and jurisdictions. Some document types (for example, certain wills, family law matters, or court filings) may not be eligible for electronic signing under applicable law.

You agree not to, and not to allow others to:

• upload or distribute malware, viruses, or other harmful code
• store or share content that is unlawful, infringing, or that you do not have the right to share
• use the service to violate any law or the rights of any person
• attempt to gain unauthorized access to the service, other workspaces, or our systems
• abuse, circumvent, or artificially inflate usage of document scanning or other metered features
• resell or provide the service to third parties as your own hosted offering without our written permission
• interfere with the operation of the service or the use of the service by others

We may suspend or remove content or accounts that violate this section. Where practical, we will notify you and give you a chance to fix the problem first.

The service itself, including its software, design, and branding, belongs to PumpKin Baby Inc. and its licensors. We grant you a limited, non-exclusive, non-transferable right to use the service under these terms. You may not copy, modify, or reverse engineer the service except where the law permits it despite this restriction.

Our privacy policy explains how we collect and handle personal information, and it is part of your agreement with us. We use customer content only to provide the service, as described in section 4, and we do not sell it.

By you. You can delete your workspace at any time from settings.

By us. We may suspend or terminate your access if you materially breach these terms, if your payment fails and is not cured, or if we reasonably believe your use poses a risk to the service or others. Where practical, we will give you notice and a chance to cure first.

Data export. Before deleting your workspace, you can export your customer content. After workspace deletion, we keep your customer content available for export for 30 days, then delete it from our active systems. Residual copies may persist in backups for a limited period before they are also deleted, and we may retain records we are legally required to keep.

Sections that by their nature should survive termination (including sections 4, 6, 12, 13, 14, and 15) survive.

We may improve, change, or discontinue features of the service. If we discontinue the service entirely, we will give you reasonable notice and a chance to export your customer content.

The service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure, or that documents signed through the service will be enforceable in every circumstance. Nothing in the service is legal advice.

To the fullest extent permitted by law:

• Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, even if advised of the possibility.
• Our total liability arising out of or relating to the service or these terms is capped at the amounts you paid us for the service in the 12 months before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. These limitations do not apply to your payment obligations or to either party’s liability for willful misconduct.

You will defend and indemnify PumpKin Baby Inc. against third-party claims arising from your customer content, your sharing decisions, or your violation of these terms or applicable law, including reasonable attorneys’ fees.

These terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules. Before filing any claim, you agree to contact us at support@punctil.io and give us 30 days to try to resolve the dispute informally. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Delaware, and both parties consent to their jurisdiction. Each party waives any right to a jury trial to the extent permitted by law. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

We may update these terms from time to time. For material changes, we will notify you by email or in the service at least 30 days before the changes take effect. If you keep using the service after the effective date of the updated terms, you accept them. If you do not agree, cancel your subscription before the changes take effect.

These terms, together with the privacy policy and any order or plan details you accept in the service, are the entire agreement between you and us about the service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.

PumpKin Baby Inc.

Email: support@punctil.io

Web: punctil.io